Is Uber Eats worth it?

There is no doubt that since the introduction of Uber Eats, ordering take away has never been more convenient and it’s safe to say Australians love spending money on taking away, with an estimated figure of $2.6 billion spent on it each year! But what consumers may not know is the dubious contract terms Uber Eats imposes on restaurants if they want to sign up with them.

One of the terms is “You acknowledge … Uber is a technology services provider … [which does not] provide any delivery or logistics services” whilst several posts on their website tells a different story.

“Download the Uber Eats app, find what you’re craving, and we’ll delivery (sic) directly to you.”

And on top of this Uber Eats charges a staggering 30% commission per delivery made whilst their website! Whilst restaurants are looking to gain an edge in their profits, Uber is doing the opposite. It is likely that restaurants would lose money with every order so why are restaurants still signing up with Uber Eats?

Because in an average three-month period, nearly two million Australians uses food delivery services and this means, restaurants that are listed on such food delivery services are exposed to nearly two million Australians! That is a great way to gain exposure especially with the rating system that is used on the app. It is a great way for a small local restaurant to gain exposure by partnering with these food delivery services, therefore, despite how “risky” it is, the exposure is still there.